Privacy Policy
This Privacy Policy explains how Creative Productions ("we", "us", "our") collects, uses, and protects personal information when you visit creativeproductions.ie, contact us, book a consultation, or purchase from our shop.
Who we are
Creative Productions (LTD or CRO Number), Sycamore Road, Green Lane, Carlow, Ireland. Contact: info@creativeproductions.ie / 087 244 8831. We are the data controller for personal information collected through this website.
What we collect
● Contact form: name, email address, phone number, and any message content you provide
● Booking system: name, email, phone number, and appointment/meeting details
● Shop / checkout: name, billing and delivery address, email, phone, and order history. Payment card details are processed directly by our payment provider [name it, e.g. Wix Payments/Stripe] and are not stored by us
● Automatically collected data: IP address, browser type, device information, and pages visited, via standard website log files and cookies
Why we use it
● To respond to enquiries and provide requested information (legal basis: legitimate interest)
● To process and fulfil bookings and Shop orders (legal basis: performance of a contract)
● To send updates or marketing you've opted into (legal basis: consent — you can withdraw this at any time)
● To maintain the security and performance of our website (legal basis: legitimate interest)
Cookies
We use cookies required for the website to function (e.g. shopping cart, booking flow) and, where enabled, analytics cookies to understand site usage. Non-essential cookies (analytics, marketing) are only set with your consent, collected via our cookie banner when you first visit.
Who we share it with
● Wix.com, our website hosting and e-commerce platform
● Our payment processor, to complete Shop transactions
● Any courier/delivery partner used to fulfil physical orders
We do not sell personal information to third parties. We do not currently run third-party advertising on this site; if that changes, this policy will be updated accordingly.
How long we keep it
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Creative Production . This We retain enquiry and booking data for as long as needed to respond and for a reasonable period afterwards for record-keeping, and order data for as long as required by Irish tax and accounting law (currently 6 years).is not applicable to any information collected offline or via channels other than this website.
Children
Our services are not directed at children under 16, and we do not knowingly collect personal data from children. Contact us if you believe a child has provided us with personal information.
Under GDPR, you have the right to access, correct, or delete your personal data, restrict or object to its processing, request a copy in a portable format, and withdraw consent at any time. To exercise any of these rights, contact info@creativeproductions.ie. If you're not satisfied with our response, you can complain to the Data Protection Commission (dataprotection.ie).
Your rights
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top reflects the most recent version.